Terms & Conditions
1 Introduction
Welcome to QuoteMaster! These Terms & Conditions outline the rules and regulations for using our service. By accessing or using QuoteMaster, you acknowledge that you have read, understood, and agree to be bound by these terms. We encourage you to review them carefully before proceeding.
QuoteMaster is for businesses in the United Kingdom. Prices are in pounds sterling, and the app's tax settings (VAT, CIS and Making Tax Digital) follow UK rules.
Who we are
QuoteMaster is run by the business behind quotemaster.uk. To reach us, email support@quotemaster.uk.
2 Subscription & Payment
Pricing: Prices are in pounds sterling. Pro is £29 a month or £250 a year. Team is £59 a month or £500 a year and covers up to 5 people. The price you will pay is shown at checkout before you pay.
Plans: QuoteMaster has a Free plan, a Pro plan and a Team plan. Free needs no card and has no end date. There is no trial period. When you choose Pro or Team your card is charged the price shown at checkout, then renews each period until you cancel. If a paid plan ends, your account moves to Free and your data on your device is untouched.
Renewal & Cancellation: Subscriptions renew automatically. You can cancel at any time from your account. A cancelled plan keeps its paid features until the end of the period you have paid for, then your account moves to Free. We do not refund part of a billing period, except where the law requires it. QuoteMaster is sold for use in a business. If you are buying as a consumer, none of these terms takes away rights you have by law.
Payment Methods: We accept all major credit cards and debit cards through our secure payment processor, Stripe. Your card details go to Stripe and never reach us. The price shown at checkout is the price you pay. We are not registered for VAT, so no VAT is added. If we register for VAT, we will email you at least 90 days before VAT is added to your price.
Price changes: We will not increase the price of your subscription while it stays active. A price change applies to new subscriptions only. If your subscription ends and you subscribe again later, or you move to a different plan or between monthly and annual billing, the price on sale at that time applies. If the VAT rate changes, we add the new rate to the same price: that is a change in tax, not in our price.
Features stay on your plan: A feature that is on your plan today stays on your plan. We will not move a feature to a dearer plan once you have it. The limits that exist today are the Free quote cap, the assistant allowance on each plan, and the features Pro and Team add, as listed on the pricing page. New features may be offered on Pro or Team only.
3 Usage Guidelines
You may not resell, modify, or distribute QuoteMaster software.
You must use the service lawfully and not for fraudulent purposes.
Each subscription is for a single business entity. Multiple businesses require separate subscriptions.
You are responsible for maintaining the confidentiality of your account credentials.
4 Data & Storage
QuoteMaster stores your quotes, invoices, client information and business data on your own device. A copy is backed up to our servers and, if you use a team, synchronised between your devices. That copy is end-to-end encrypted: it is encrypted on your device before it is sent, and we cannot read its contents. A quote you share with a customer by link is encrypted in the same way, with a key carried only in the link, and we delete our copy when the link has expired plus 7 days. Quotes shared from older versions of the app, before links were encrypted, are held readable until they expire plus 7 days.
We do not read your encrypted data. We keep and use the account details and technical records described in our Privacy Policy, and only to run the service.
You are responsible for complying with data protection laws regarding the client data you store in QuoteMaster.
The app backs your data up to your account automatically. You can also export your documents and records at any time, and we recommend keeping your own copy of anything you would not want to lose.
5 Liability & Warranty Disclaimer
QuoteMaster is provided "as is", and we do not promise that the service will be uninterrupted. We take reasonable care in running it.
We are not responsible for losses resulting from incorrect quotes, invoices, or data errors that come from what you entered or from output you relied on without checking it, to the extent the law allows.
Our total liability to you for anything arising from the service is limited to the amount you paid us in the 12 months before the claim, or £100 if you have paid us nothing. We are not liable for lost profit, lost business or indirect loss.
We do not guarantee that the service will meet your specific requirements or be error-free. Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else the law does not allow us to limit.
6 The App and Your Device
QuoteMaster is distributed through Google Play and requires an Android device. Your QuoteMaster account is created on this website; the app signs in with it.
The app requests device permissions only for the features you use: your phone's camera app for receipts and job photos, storage to save the documents it creates, the microphone if you dictate, and location if you use route planning. Each is requested when first needed and the rest of the app works if you decline.
You can withdraw any device permission at any time in your phone's settings, and sign out of the app to remove its local session.
QuoteMaster is not created by, affiliated with, or supported by Google™ LLC. Google Play is a trademark of Google LLC.
7 Data Security & GDPR
QuoteMaster is a mobile application. Your data lives on your device and remains usable without an internet connection. Backups and team synchronisation pass through our servers in encrypted form only.
We store your backups and, if you use a team, route synchronisation between your devices, but that data is end-to-end encrypted, so we cannot read your clients, quotes or figures, including a quote you share by link (see below). We process the account details you give us (your email and subscription) in order to provide the service.
If you send a customer an online acceptance link, the quote is encrypted on your device with a key carried only in the link, so our server holds a copy it cannot read, until the link expires plus 7 days, then deleted. When the customer accepts, their name, signature and choices are encrypted in their browser and passed to you, and we record the customer's IP address and browser as a record of the acceptance.
As the owner of your data, you are responsible for ensuring your use of QuoteMaster complies with applicable data protection laws, including obtaining appropriate consent for storing client information.
We maintain compliance with GDPR and other data protection regulations for the limited account information we do collect (email, subscription status).
8 Third-Party Services
QuoteMaster can hand a message to the apps already on your phone, such as your email client or a messaging app, and can send email on your behalf through our mail providers.
When using these integrations, you are subject to the respective third-party services' terms and privacy policies.
We use Stripe for payments (your subscription, AI credits and, if you enable it, card payments from your own customers), Anthropic for the AI assistant, Postmark and Brevo for email, Google for push notifications and, if you use it, speech recognition on your phone, Cloudflare to protect and speed up our servers, and The SMS Works for text messages sent through us. Each has its own terms and privacy policy. The full list, with what each receives, is on our data processing page.
Any future integrations will be clearly communicated and require explicit user consent.
9 The AI Assistant
QuoteMaster includes an AI assistant that can draft quotes, suggest materials, read receipts and answer questions about your business. Where it works on text, the names, addresses, phone numbers and email addresses of the customers in your app, and any email address, UK phone number or postcode it recognises, are masked on your device before anything is sent. Photos are sent as they are, so do not photograph anything you would not want read.
Its output is a starting point, not professional advice. It can be wrong, and a wrong figure in a quote is your figure once you send it. Check anything that affects what you charge or what you owe before you rely on it.
AI use is included in your plan under a fair-use allowance. Past that allowance we move you to a lighter model rather than cutting you off, and at a hard ceiling requests stop until the allowance resets. The figures, limits and what counts as misuse are on the AI fair-use policy, which forms part of these terms.
AI credits. On Pro and Team you can buy extra assistant messages as a one-off payment on this website. Each credit is one assistant message. The packs are 50 messages for £5, 130 for £12 and 285 for £25. Credits are used after your plan's monthly allowance is used, they are shared by your team, and they never expire: unused credits stay on your account when the allowance resets and for as long as the account exists. Credits are supplied as soon as your payment is taken, so you lose the right to cancel within 14 days that applies to most online purchases, and you confirm this before you pay. Credits are non-refundable once bought. They have no cash value and cannot be moved to another account. Nothing here affects your statutory rights.
The price of a pack is shown at checkout before you pay, and Stripe emails a receipt for each purchase.
You must not use the assistant to generate unlawful content, or to process personal data you have no right to process.
10 Tax and Accounting Features
QuoteMaster can produce a profit and loss summary, a tax-year export and an estimate of tax owed from the records you have entered.
These are not accounting, tax or legal advice, and they are not a tax return. They are a calculation over the data you entered, and they are only ever as right as that data is complete.
You remain responsible for your own filings and for what you tell HMRC. We recommend checking any figure with your accountant before you submit it.
11 Taking Payments From Your Customers
If you enable payment links or card payments, Stripe processes those payments and the money goes to your own connected Stripe account. We take no platform fee and we never hold your customers' money.
You are the merchant in those transactions. Your relationship with your customer, including refunds, chargebacks and disputes, is yours to handle, and you are subject to Stripe's own connected-account terms.
Card details are entered into Stripe and never reach QuoteMaster.
12 Teams
A subscription can invite team members. The account owner controls who is invited, what each member can see, and when access is removed.
The business data in a team belongs to the account owner, not to individual members. Removing a member revokes their access to it.
The owner is responsible for who they invite and for what those members do with customer data in the app.
13 Updates to Terms
We reserve the right to update these terms at any time. Significant changes will be communicated via email.
Continued use of QuoteMaster after changes constitutes acceptance of the updated terms.
The date at the top of this page indicates when these terms were last updated.
14 Law and Contact
These terms are governed by the law of England and Wales, and its courts have jurisdiction, except that if you live in Scotland or Northern Ireland you may also bring a claim in the courts where you live.
For how we handle personal data, see our Privacy Policy and the data processing terms, which apply to your customers' data and form part of these terms.
Questions, cancellations and complaints: support@quotemaster.uk.